Policies
Terms and Conditions
Last updated on Apr 7 2024
For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean Crystal Studio, whose registered/operational office is at Akurdi, Pune MAHARASHTRA 411035, "you", "your', "user", "visitor" shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
Your use of the website and/or purchase from us are governed by following Terms and Conditions:
The content of the pages of this website is subject to change without notice.
​
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we express y exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on our website and/or product pages is entirely at your own risk for which we shall not be liable. It shall be your own responsibility to ensure that any products, services on information available through our website and/or product pages meet your specific requirements.
Our website contains material which is owned by or licensed to us.This material includes, but are not limited to, the design. layout, look appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these cers and conditions.
All trademarks reproduced in our website which are not the property of or licensed to, the operator are acknowledged on the website.
Unauthorized use of information provided by us shall give rise to a claim for damages and or be a criminal offense.
From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
You may not create a link to our website from another website or document without Crystal Studio's prior written consent.
• Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.
• We. shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Privacy
At Crystal Studio, accessible from https://www.crystalstudio23.com, the privacy and security of our visitors and clients are paramount. This Privacy Policy outlines the types of personal information received and collected by Crystal Studio and how it is used.
Information Collection and Use
We collect only essential information from our users, such as phone numbers and email addresses, through our website interactions. The sole purpose of collecting these details is to maintain an accurate record of our sales transactions and client services. This data helps us manage orders, deliver services efficiently, and enhance our customer support.
Use of Contact Information
The personal contact information that you provide, including your email address and phone number, will be used exclusively for the following purposes:
-
To facilitate account management and communication necessary for completing and supporting your purchases and requests.
-
To provide updates and information pertinent to your orders and inquiries.
Security of Your Information
Crystal Studio is committed to ensuring the security of your personal information. We implement a variety of security measures to maintain the safety of your personal data when you enter, submit, or access your personal information.
Compliance with Legal Obligations
We may disclose your personal information where required by law or subpoena. However, we will ensure that the minimal necessary information is shared, strictly adhering to legal requirements.
Changes to Our Privacy Policy
Crystal Studio reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Refunds and Cancellations
Last updated on Apr 7 2024
​
No cancellations & refunds are entertained.
​
At Crystal Studio, we strive to ensure the highest satisfaction for our clients. Due to the nature of our digital products and services, all sales are final. We do not offer refunds or accept cancellations once an order has been placed. This policy is in place to protect the intellectual property and efforts of our creators.
​
Non-Delivery of Product:
In the event that a digital product is not received after the completion of payment, customers are encouraged to contact us through the provided contact form on our website. Please include your order details and any relevant communication. Our team will review your claim and if it is confirmed that the product was indeed not delivered due to a fault at our end, we will manually send the product to the email address specified at the time of purchase.
Procedure for Claims of Non-Delivery:
-
Contact us via the contact form on our website within 7 days from the purchase date.
-
Provide all necessary transaction details, including your order number, payment confirmation, and any correspondence related to the transaction.
-
Allow us 3-5 business days to investigate the matter and respond. We will do our utmost to ensure that legitimate issues are resolved promptly by delivering the product manually.
Policy Acceptance:
By making a purchase with Crystal Studio, you acknowledge that you have read, understood, and agree to our Refund and Cancellation Policy. Please ensure you understand our no-refund and no-cancellation policy before finalizing your purchase.
This updated policy clearly outlines the terms while providing a straightforward process for addressing issues related to the non-delivery of digital products, ensuring that customers feel supported in case of genuine problems.
Pricing
At Crystal Studio, we offer a variety of digital video products and content creation services tailored to meet diverse customer needs. The following points outline our pricing policy:
Dynamic Product Catalogue:
Our digital product offerings are subject to change. New products may be introduced and existing products may be discontinued at any time based on market trends and customer demand. We strive to keep our product catalog updated to reflect our latest offerings.
​
Pricing Flexibility:
The prices for our digital products and services are not fixed. Prices may be adjusted based on various factors including but not limited to market conditions, product demand, and changes in our production costs. Crystal Studio reserves the right to modify product prices at any time without prior notice. This flexibility helps us maintain competitiveness and ensure that our pricing reflects the most current market conditions.
​
Transparency:
All prices are listed on our website. Each product page contains the most up-to-date price for that specific product. We are committed to transparency, so the price you see on the product page at the time of checkout is the price you will be charged. Please review the final pricing during the checkout process.
​
Notification of Price Changes:
While we reserve the right to change prices without prior notice, we recommend that customers frequently check our website for the most current pricing information. By continuing to use our services after price changes are posted, you agree to accept the new prices.
​
Acknowledgment of Pricing Terms:
By purchasing products from Crystal Studio, you agree to these pricing terms and acknowledge that prices may vary and are subject to change at any time. It is your responsibility to review the pricing prior to making a purchase.